Standard ground shipping typically takes 1–5 business days after order processing. Expedited options can deliver in 1–3 business days. You will receive a tracking number once your order ships.
Placing an order is easy. Browse our products, add items to your cart, and complete checkout online. You’ll receive an order confirmation email once your purchase is complete.
Yes — as long as your order has not shipped. Please contact us immediately at support@rooferoutlet.com or through live chat, and we’ll do our best to help.
Yes. We offer bulk pricing on select items. If you’re ordering in large quantities or for a job, contact us for availability and pricing details.
Yes. Once your order ships, you’ll receive a tracking number by email so you can monitor delivery status.
Absolutely. Our products are contractor-grade and jobsite-ready, selected to meet the demands of professional roofers and tradespeople.
If an item is unavailable, feel free to contact us. We can often recommend a comparable substitute or notify you when the item is back in stock.
Yes. Some products may be available as custom or special orders. Please contact us to discuss your specific needs and lead times.
Most items may be returned within 14 days of delivery, provided they are unused and in original packaging. Clearance or final-sale items are not returnable unless defective.(See our full Returns & Refunds Policy for details.)
Email support@rooferoutlet.com with your order number to request a Return Authorization (RA) number. Returns cannot be accepted without an RA number.
No. You can check out as a guest. Creating an account is optional and allows for faster checkout and easier order tracking in the future.
For qualified contractors and businesses, we may offer purchase order or invoicing options. Please contact our sales team at info@rooferoutlet.com to discuss your needs.
